Shipping FAQ

POSSIBLE SHIPPING DELAYS :

Due to the current global situation and weather conditions in certain cities, some parcel centers are facing processing delays.

If your tracking seems stuck or is not showing updates for several days, please note, this is likely due to processing delays in these centers or cities.

If you have any questions or need assistance, please contact us and we will assist within 24 hours.

We thank you for your understanding and patience at this time

CHRISTMAS AND HOLIDAY PERIODS :

Due to seasonal postal delays, we request that if ordering items for Christmas Day or other seasonal deadlines, allow at least 14 - 18 Business days lead up time. We see many carriers at capacity limits in these periods and there are postal slow downs.