About Us
That's why we are laser focused on bringing the best pet products to you. Customisable and unique and at a great price!
We update our stock regularly to make sure that only the best current pet options are on offer.
Along the way, we have managed to grow a loyal customer base and sell thousands of units. We are proud of our reviews and client feedback
Thank you for visiting and please Contact Us with any questions
- Buddies Pet Shop 🐾
About Buddies Pet Shop
We started Buddies Pet Shop because we saw an industry saturated with overpriced, poor-quality products. We're laser-focused on bringing you the best pet products — customisable, unique and great value — and we refresh our range regularly so only the best current options are on offer.
Who we are
Buddies Pet Shop is an Australian-owned online store, operated by Buddies Online Pet Shop (ABN 75 025 498 556), serving happy pets and their owners since 2020.
Where we're based
Buddies Pet Shop is based in The Entrance, NSW, Australia, operating as an online store. Because we ship internationally, we also run forward distribution centres in the United Kingdom, Europe and the United States so we can get orders to you faster. See our Shipping FAQ for delivery details.
How do I pay for an order?
We accept all major payment methods — Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. Every payment is processed through Shopify's secure, encrypted checkout, so your details stay protected.
Do you have a physical store near me?
We're an online-only store, so we don't have physical retail locations. That lets us keep prices down and ship a wider range straight to your door, wherever you are.
Why shop with us?
- Free shipping on every order
- 30-day satisfaction guarantee & easy returns
- Hand-picked, quality pet products
- Friendly support — get in touch any time
Questions? We'd love to help — reach us at support@buddiespetshop.com or visit our Contact page.
